JESUBIYI DAMILARE JESUTISE

Currently manage customer interactions and debt recovery efforts, significantly contributing to financial targets and customer satisfaction for a finance company.

• Successfully recovered over ₩30,000,000 in outstanding debts, exceeding monthly targets by 33% through strategic negotiation and follow-up.
• Maintained an 83% customer satisfaction rating by effectively resolving issues and communicating clearly with clients.
• Negotiated and established payment plans with over 2,500 customers, ensuring sustainable debt resolution and client retention.
• Managed high-volume call traffic, handling an average of 100 calls daily and resolving over 600 customer issues weekly.
• Collaborated cross-functionally with team members to consistently achieve 103% of monthly operational and recovery goals.

Developed and delivered engaging educational content, managing student performance and ensuring curriculum adherence as a National Youth Service Corps member.

• Developed comprehensive lesson plans and instructional materials, enhancing student engagement and learning outcomes.
• Delivered engaging classroom instruction to diverse student groups, fostering a positive and productive learning environment.
• Managed and maintained accurate student performance records, facilitating effective progress tracking and feedback.
• Utilized effective time management strategies to meet all curriculum deadlines and educational objectives.

Directed sales and procurement operations, fostering strong client relationships and coordinating daily activities to achieve business objectives.

• Directed comprehensive sales operations and optimized procurement processes, improving efficiency and resource allocation.
• Strengthened key client relationships, resulting in enhanced customer satisfaction and repeat business.
• Managed daily operations and coordinated a team to achieve critical business goals and operational targets.
• Implemented strategies to streamline workflows, contributing to overall business growth and profitability.

Supported daily operations by managing time-sensitive tasks and collaborating with teams to enhance efficiency and ensure safe equipment handling.

• Managed time-sensitive operational tasks, consistently meeting production targets and deadlines.
• Collaborated effectively within cross-functional teams to enhance overall operational efficiency and workflow.
• Ensured safe and effective handling of equipment, minimizing incidents and maintaining operational standards.

Oversaw daily business operations, managed assets, and ensured timely delivery of goods and services while maintaining financial records.

• Oversaw daily business operations and managed company assets, contributing to streamlined workflows.
• Facilitated timely delivery of goods and services to customers, enhancing client satisfaction and operational flow.
• Managed comprehensive financial records and accounts, ensuring accuracy and supporting financial reporting.

Contributed to student welfare and social activities as a committee member.

• Organized and supported social events for Independence Hall residents, enhancing student life and community engagement.
• Collaborated with committee members to manage hall resources and facilities effectively.

Actively participated in social initiatives for the Political Science student body.

• Planned and executed social events for NAPSS, fostering camaraderie among political science students.
• Contributed to initiatives aimed at enhancing student welfare and academic engagement.

Organized and promoted sports activities for Independence Hall.

• Organized and oversaw inter-hall sports competitions and recreational activities, boosting student participation.
• Managed sports equipment and facilities, ensuring optimal conditions for student athletes.

Led a student constituency, representing their interests and facilitating communication.

• Served as a liaison between the student body and NAPSS leadership, representing constituency interests.
• Facilitated communication and engagement among students within the assigned constituency.

Represented student interests and contributed to hall governance.

• Represented student body concerns and advocated for student welfare within the Independence Hall council.
• Participated in decision-making processes to improve living conditions and student services.

Contributed to health and wellness initiatives within the student hall.

• Supported health awareness campaigns and initiatives for students within Independence Hall.
• Assisted in coordinating health-related activities and resource dissemination.